Employee Departure Communications Plan
Purpose
The Employee Departure Communications Plan outlines the strategy and tactics for effectively communicating with employees when they leave the business, ensuring a smooth transition and maintaining positive relationships.
1. Objectives:
- Provide timely and respectful communication to departing employees.
- Minimise disruption to the team and ensure continuity of operations.
- Preserve morale and morale of remaining employees.
- Protect the company's reputation and brand integrity.
2. Audience:
- Departing employee(s) and their immediate team or department.
- Relevant stakeholders, including HR, managers, and senior leadership.
- Remaining employees impacted by the departure.
3. Communication Channels:
- Direct Meeting: Schedule a private meeting with the departing employee(s) to discuss the departure, express gratitude for their contributions, and outline next steps.
- Team Announcement: Notify the departing employee's team or department of the departure in a team meeting or via email, emphasising the company's appreciation for their work and providing reassurance about continuity.
- Email Announcement: Send a company-wide email announcement to inform all employees of the departure, emphasising confidentiality and respect for the departing employee's privacy.
- Individual Meetings: Schedule one-on-one meetings with key stakeholders, including clients, vendors, and partners, to communicate the departure and ensure a smooth transition of responsibilities.
- Intranet/Company Website: Post a brief announcement on the company intranet or website to inform employees of the departure and provide contact information for any questions or concerns.
4. Messaging Guidelines:
- Respect and Gratitude: Express gratitude for the departing employee's contributions and acknowledge their impact on the team and the organisation.
- Confidentiality: Emphasise the importance of confidentiality and respect for the departing employee's privacy, while providing necessary information to affected stakeholders.
- Transparency: Be transparent about the reasons for the departure to the extent possible, while maintaining confidentiality and professionalism.
- Support and Resources: Offer support and resources to the departing employee(s) to assist with their transition, including assistance with job search, references, and access to benefits.
5. Roles and Responsibilities:
- HR: Coordinate communication efforts and provide guidance on messaging and protocols.
- Manager/Supervisor: Lead communication with the departing employee(s) and their team, providing support and guidance throughout the transition process.
- Internal Communications Team: Develop and distribute communication materials, ensuring consistency and alignment with company values and messaging.
- Remaining Employees: Support and encourage remaining employees impacted by the departure, providing reassurance and addressing any concerns or questions.
6. Implementation Timeline:
- [Insert timeline for implementing communication plan, including key milestones such as announcement dates and individual meetings.]
7. Approval and Sign-Off:
- [Insert space for approval and sign-off from relevant stakeholders, including HR, managers, and senior leadership.]
8. Distribution:
- Distribute the Employee Departure Communications Plan to all relevant stakeholders, including HR representatives, managers, and members of the internal communications team.
9. Review and Updates:
- Regularly review and update the Employee Departure Communications Plan to reflect changes in personnel, organisational structure, or best practices.
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