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Key Information Document form

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Our Key Information Document for Agency Workers outlines crucial details about assignments, rights, and responsibilities, ensuring clarity and transparency in temporary work arrangements.

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5 mins
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What is a Key Information Document form?

Key information documents are intended to give agency workers a number of pay related facts, along with some other details about their engagement, prior to agreeing terms with an employment business.

This is so they have more information about their pay at an earlier stage, particularly so that they can see how deductions and fees affect their pay through the supply chain.

Best practice timescale for this to be issued
When should this form be issued?
From 6 April 2020, employment businesses must give all new agency workers a key information document before agreeing contractual terms. In practice, this means a key information document will need to be one of the first things an employment business gives agency workers.
Issued by who, to whom
Who should issue this form, and to whom?
The Company (you) to the Candidate
Applicable legal jurisdiction
In which jurisdiction can this form be used?
Great Britain & NI (United Kingdom)

What legislation and best practice guidelines have been taken into account in the development of this template?

  • Key information documents for agency workers must outline minimum expected earnings, including statutory deductions like income tax, and describe all pay deductions, either by stating amounts or explaining calculations.

  • Representative examples in key facts pages must illustrate how deductions affect take-home pay using real numbers, even if estimates, reflecting various payment methods.

  • Employment businesses should offer standard key facts pages for different payment methods and may show workers these options to help them understand deductions, though it's not mandatory. Each worker must receive a document relevant to their payment method.

  • Updates to key information documents are necessary only when changes occur, such as new deductions or rights under employment regulations, rather than for every assignment.

Key Information Document

This document sets out key information about your relationship with us, including details about pay, holiday entitlement and other benefits.

Further information can be found in your terms of engagement with [company name].

The Employment Agency Standards (EAS) Inspectorate is the government authority responsible for the enforcement of certain agency worker rights. You can raise a concern with them directly on 020 7215 5000 or through the Acas helpline on 0300 123 1100, Monday to Friday, 8am to 6pm.


Your name:  
Name of employment business:  [Your company name]
Your employer (if different from the employment business):  [Assigned company]
Type of contract you will be engaged under: [i.e. You will not be employed by, but will be engaged on a contract for services with [assigned company].]
Who will be responsible for paying you (if different from your employer):  
How often you will be paid:  
Expected or minimum rate of pay:  
Deductions from your pay required by law: [i.e. Income Tax, National Insurance, employer’s pension. Other legal deductions which might apply include student loans, any attachment of earnings or court orders (could include child maintenance or DWP) for example.]
Any other deductions or costs from your pay (to include amounts or how they are calculated): [i.e. Employee pension: a minimum of 5% on qualifying earnings under auto enrolment between the Lower Earnings Level (“LEL”) and Upper Earnings Level (“UEL”) as stated by HMRC. The total minimum will be 8% including 3% employer contribution on those qualifying earnings.]
Any fees for goods or services: [i.e. You may need to pay a one-off fee for a DBS check @£23 for a standard check up to £40 for an enhanced check.]
Holiday entitlement and pay: [i.e. The statutory minimum entitlement for 52 weeks work is 5.6 weeks (28 days). This is then pro rated to the number of weeks (or part weeks) worked. You may also be entitled to additional annual leave upon completion of a 12 week qualifying period in accordance with the Agency Workers Regulations when working with particular clients.]
Additional benefits:  


Example rate of pay:  
Deductions from your wage required by law:  
Any other deductions or costs from your wage:  
Any fees for goods or services:  
Example net take home pay:  

Version: [1.0]

Issue date: [date]

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