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Mediation meeting script

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Our Mediation Meeting Script template guides facilitators through structured conversations, promoting effective communication and resolution during mediations.

Reading time
How long to understand and implement this script?
5 mins
Word count
How many words in this script?
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What is a Mediation meeting script?

The purpose of this template is to provide a guided framework for conducting mediation meetings, facilitating constructive conversations between parties in conflict. By offering predefined prompts and dialogue suggestions, it ensures a balanced and productive discussion aimed at resolving disputes. This script template aims to foster a collaborative atmosphere and promote understanding, ultimately aiding in finding mutually agreeable solutions to conflicts.

Best practice timescale for this to be issued
When should this script be issued?
During the meeting itself
Issued by who, to whom
Who should issue this script, and to whom?
The Employer (you) to the Employee
Applicable legal jurisdictions
In which jurisdictions can this script be used?
Great Britain & NI (United Kingdom), Worldwide

Mediation meeting Script [Delete this line]

Opening Statement:

Good morning/afternoon. My name is [Your Name], and I am the mediator for this meeting. I am here to facilitate a discussion between [Name of Parties] in the hopes of resolving any issues that may exist between them. The purpose of this meeting is to find a mutually acceptable solution that addresses the concerns of all parties involved. I would like to remind everyone that this is a confidential meeting, and anything discussed during this meeting will remain confidential.


Firstly, I would like to provide an overview of the mediation process. Mediation is a process in which parties come together to discuss their concerns and work towards a mutually acceptable solution. As the mediator, I will not make any decisions on behalf of the parties, but rather will facilitate discussions and help guide the parties towards a resolution. The success of the mediation process is dependent on the willingness of all parties to participate fully and openly.


Before we begin, I would like to review the agenda for this meeting:

  1. Introduction of parties and opening statements
  2. Discussion of concerns and issues
  3. Exploration of possible solutions
  4. Negotiation and agreement on a resolution
  5. Conclusion


Now, I would like to open up the discussion to the parties involved. [Name of Parties], please feel free to share your concerns and issues. It is important to listen actively and respectfully to each other and to speak in a calm and constructive manner. I will be here to facilitate the discussion, and I may ask clarifying questions or help restate issues to ensure that everyone is heard and understood.

Exploration of Solutions:

Once we have identified the concerns and issues, we can then begin to explore possible solutions. It is important to remain open-minded and to consider all options. I will be here to assist in this process and to help guide the negotiation towards a mutually acceptable resolution.

Negotiation and Agreement:

Finally, once we have identified a solution, we will negotiate the terms of the resolution and work towards an agreement. It is essential that all parties agree to the terms of the resolution, and that everyone feels that their concerns have been addressed.


In conclusion, I would like to thank all parties for their participation in this meeting. The success of the mediation process is dependent on the willingness of all parties to participate fully and openly. I hope that we can work towards a resolution that satisfies everyone involved. If we are unable to reach a resolution today, we can schedule another meeting to continue our discussions.

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In which communication or process sequence does this template belong?

Previous step
Mediation meeting invitation letter template

If you wish to try to resolve a workplace disagreement through mediation, appoint a mediator and issue this model mediation meeting invitation letter template.

This step
Mediation meeting script
Next step
Mediation meeting outcome letter template

Our Outcome of Mediation Meeting Letter Template streamlines documenting mediation outcomes, preventing disputes, and ensuring clear understanding for both parties.

Mediation meeting script
mediation meeting script