Flexible working request acknowledgement letter
Use this model letter to notify the employee that their flexible working request has been received and that a meeting will be set up to discuss it with them.
5 mins
50
What is a Flexible working request acknowledgement letter?
There is no set procedure for employers to follow when dealing with statutory requests for flexible working, but they must deal with such requests in a reasonable manner. The employer must notify the employee of its decision within two months of the request, or a longer period if agreed with the employee.
Great Britain & NI (United Kingdom)
What legislation and best practice guidelines have been taken into account in the development of this template?
Employers must follow a specific timescale for managing a flexible working request. This includes:
- Within 28 days of receiving the employee's request, the employer must arrange a meeting with the employee to discuss their request.
- After the meeting, the employer must consider the request carefully, taking into account the needs of the business and the impact on the employee.
- Within 14 days of the meeting, the employer must inform the employee of their decision in writing. If the employer needs more time to consider the request, they must inform the employee in writing and provide a new decision date, which must be within two months of the original request.
- If the employer approves the request, they must inform the employee of the changes to their working arrangements and the date on which the changes will come into effect.
- If the employer rejects the request, they must provide clear reasons for the decision in writing and explain the appeals process.
It's important for employers to follow this timescale to ensure that they are complying with the law and treating their employees fairly. Failing to follow the correct procedure or timescale could result in a complaint to an employment tribunal.
In which communication or process sequence does this template belong?
Flexible working request letter template
Our Flexible Working Request Letter Template simplifies the process, enabling employees to request flexible arrangements with confidence and clarity.
Flexible working request acceptance letter template
Use this model letter to provide an employee with formal acceptance of their flexible working request.
