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Grievance hearing outcome confirmation letter

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If a grievance hearing has been held, send this model letter template for confirmation of the outcome, and a right of appeal.

You should use this where an employee raises a grievance and it cannot be resolved informally (such as through discussion with their line manager).

Reading time
How long to understand and implement this letter?
5 mins
Word count
How many words in this letter?
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What is a Grievance hearing outcome confirmation letter?

As soon as possible after the grievance hearing, the employer should inform the employee of the outcome of the grievance. This can be done verbally but it should also be confirmed in writing.

Best practice timescale for this to be issued
When should this letter be issued?
As soon as possible after the grievance hearing
Issued by who, to whom
Who should issue this letter, and to whom?
The Employer (you) to the Employee
Applicable legal jurisdictions
In which jurisdictions can this letter be used?
Great Britain & NI (United Kingdom), Worldwide

Grievance hearing outcome confirmation [Delete this line]

[Company name]

[Sender address]



[Recipient name]

[Recipient address]


Dear [Recipient first name],


Outcome of grievance hearing

I am writing to let you know that your grievance relating to [insert details of grievance] has now been fully investigated in accordance with the Companys grievance procedures.

Having considered your complaint and having heard all that has been said by you, or on your behalf, and having taken full account of all that has been presented by [you | your trade union representative], it has been decided to [not] uphold your grievance decision. The reasons for this are [insert rationale].

You have the right of appeal against this decision. Your appeal should be directed to [Name | the HR Department | HR Services] within [number] days of receiving this letter. It should set out in full the reason(s) for your appeal.


Yours [faithfully | sincerely],



[Sender name]

[Sender job title]

[Sender telephone]
[Sender email]

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£ 9

Get much more with our
Grievance template toolkit:

In which communication or process sequence does this template belong?

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Grievance hearing script

If you are holding a grievance hearing, use this model script to help you navigate through the meeting legally and effectively.

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Grievance hearing outcome confirmation letter template
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Grievance decision appeal letter template

Our Grievance Decision Appeal Letter template empowers employees to present well-structured appeals, facilitating a fair and efficient grievance resolution process.

Grievance hearing outcome confirmation letter
grievance hearing outcome confirmation letter